Privacy Policy

We collect information in the following ways:

• Account information: email address and password when you register, plus any profile details you provide.
• Payment information: billing details and transaction records when you purchase credits. Card payments are processed by our payment provider; we do not store full card numbers on our servers.
• Content you submit: video prompts, scripts, style preferences, voice selections, and generated outputs associated with your account.
• Usage data: pages visited, features used, API requests, credit balance changes, and error logs.
• Device and log data: IP address, browser type, operating system, and timestamps collected automatically when you access the Service.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process payments and manage your credit balance
• Generate videos and deliver outputs you request
• Authenticate your account and prevent fraud or abuse
• Respond to support requests and communicate about your account
• Improve the Service, fix bugs, and develop new features
• Comply with legal obligations and enforce our Terms of Use

We do not sell your personal information to third parties for their own marketing purposes.

When you submit a prompt or idea, we process that content through AI systems to generate scripts, visuals, voiceovers, and captions. Your inputs and outputs may be temporarily stored to complete the job, display results in your dashboard, and provide download links.

You are responsible for ensuring that content you submit does not violate third-party rights or applicable law. Do not submit sensitive personal data (such as government IDs, health records, or financial account numbers) in video prompts.

We share information only as needed to run the Service, including with:

• Infrastructure providers that host our application and database (including Supabase for authentication and data storage)
• Payment processors that handle credit purchases and invoicing (including Dodo Payments)
• AI and media providers used to generate scripts, images, audio, and rendered video files
• Professional advisors such as lawyers, accountants, or auditors when required
• Law enforcement or regulators when we are legally required to do so

These providers may only use your information to perform services on our behalf and are bound by contractual confidentiality and security obligations where applicable.

We retain account and billing records for as long as your account is active and for a reasonable period afterward to comply with legal, tax, and accounting requirements.

Generated videos and associated metadata are kept while your account remains active so you can access them from your dashboard. You may request deletion of your account and associated content by contacting us.

We use industry-standard measures to protect your information, including encryption in transit (HTTPS), access controls, and secure authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and data
• Object to or restrict certain processing
• Export your data in a portable format
• Withdraw consent where processing is consent-based

To exercise these rights, contact us at privacy@tikvod.com. We will respond within the timeframe required by applicable law.

TikVod may process and store information in countries other than where you live. When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required by law.

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

Questions about this Privacy Policy or our data practices can be sent to privacy@tikvod.com.

See also our Terms of Use and Cookie Policy.